To leave feedback, please scroll to the comments section at the bottom
Thank you for leaving your Customer Feedback Below
Customer Feedback
320 thoughts on “Customer Feedback”
Leave a Reply
Thank you for leaving your Customer Feedback Below
The book arrived on time, as described and very well packaged. Many thanks
Absolutely perfect: quickest delivery ever and safely packaged.
Thank you very much for the super safe packaging and a very quick delivery!
I placed my first order two days ago, for some Folio Society books. They arrived very quickly, were very well packed and were exactly as described on the website. I am very pleased. I only wish I had discovered HCBOOKSonline sooner, but I plan to make up for lost time by vising the site regularly!
I am so pleased with these beautiful books. They are exactly as you described them on the website. They arrived very quickly and were well packaged. I would not hesitate to recommend you to all my friends who enjoy reading hardback books.
Fantastic service. Delighted with my book. Very many thanks.
Perfect, delighted with the book—thank you very much!
Arrived quickly and exactly as described.
Very pleased with the item and excellent customer service. Thank you.
Great item, well packaged. Thanks for A1 service.
Very quick delivery. Highly recommended seller.
Excellent customer service. Received with thanks.
Beautifully item accurately described and super fast delivery. Thank you!
Great transaction, beautiful books and fast delivery, thanks!
Just wanted to let you know that I have received the book today. So the delivery was indeed fast and better.
My daughter brought over the Thomas Hardy books this afternoon and I am delighted with the purchase. Thank you for packing them so carefully to ensure there was no damage in transit.
Beyond pleased with my purchase. Such a good copy and excellent service. Thank you.
The book has arrived and is a lovely copy; I am very pleased. Thank you for sending it so promptly.
Beautiful book, great seller, thank you.
I ordered the complete set of 39 hardback volumes of Agatha Christie’s works and I was extremely impressed with the excellent condition of the books (appear to be new inside and out), the careful packing of the books in bubble wrap, and the very quick delivery! I couldn’t be happier with my purchase and the service I received!
Thank you very much for going to so much trouble over this order, particularly as I believe that it was own ineptitude that caused the problem in the first place. This is a very strong encouragement to anyone to use your website; I certainly plan to!
Arrived even faster than promised, in perfect condition, a true professional.
Knowledgeable, professional, and speedy. Hc books is outstanding!
Outstanding transaction. Fantastic book delivered next day. Highly recommended
Absolutely great book, super fast delivery too.
I have only recently discovered HC Books Online but have already made four purchases. The books are exactly as described, in beautiful condition, carefully packaged and dispatched quickly. I couldn’t be happier and am sure I shall be back for more, as a minimum to complete a set of Folio Trollope.
Thank you
My books arrived in excellent condition. I am so, so happy with them and will definitely recommend HC Books to my other book-loving friends!
Item well packaged and in good condition. Excellent Service.
Good service and packing. Arrived safetly without damage. I would use them again.
Lovely set of books, next day delivery, really well packed, recommended seller
amazing books and service thank you
As described, beautiful edition I’m very pleased.
Lovely. Arrived super quick! Many thanks
Absolutely perfect as described many thanks.
Excellent, great service, fast delivery, Thank you.
Excellent item, very well packaged – many thanks
Brand new, still in shrink wrap. Beautifully packed, delighted.
Excellent service. Goods well packaged and very promptly delivered. Thank you.
Amazing seller, very fast delivery and very polite.
The item arrived very quickly and in good condition. Would recommend.
Just a week ago, I was delighted to find and order from HCBooksonline, the 9 missing volumes from my Heron Books Agatha Christie collection. Living in Ireland, I was expecting some delay but today, five working days later, I was delighted to receive the novels. I am more than pleased with both the quality of the books (which was exactly as described) and the whole service, which was first class. A special word of thanks for the great communication. I would have no hesitation in ordering again from this website.
I am delighted with the books. Thanks very much. The outer box had one corner bashed in where it had been thrown and bounced, being rather heavy. Fortunately the inner packing absorbed the blow and the books were unscathed. Thank you again.
Really Pleased. Excellent very quick service thank you. Fantastic thanks again
Thrilled with the two Folio Society Daphne DuMaurier books I ordered from HCBooksOnline – still in their shrink wrap and in mint condition – they match the copy of ‘Rebecca’ I bought in the late 90s, but only recently got around to reading. Delivery was exactly 25 hours after placing my order, which is brilliant. Thanks, so much. Would definitely order from your website again.
Thank you for your fine selection, careful and swift delivery.
Really nice condition and superb contents. Thank you
Arrived very quickly and well packaged for posting. Very pleased indeed.
Fast delivery, beautiful book, thanks
Thanks for your enquiry, I currently have good stocks of this edition.
Will definitely be buying from this account again. Perfect service.
Excellent book, service and super fast delivery, would recommend.
Thanks for prompt despatch. Interesting books. Best wishes, Peter
Excellent quality book and super-fast delivery. Very impressed.
Excellent, thank you, as described & fast delivery
The books arrived promptly and were very well packaged. They are exactly as described and I am very pleased with the whole transaction, thank you.
Books as described, and sent very quickly. Great seller. Thank you.
Very satisfied with customer service and quality of item.
Happy with the purchase, would recommend .
Perfect in every way! Thank you so much!
Impressed and satisfied, arrived safely today.
Nothing but praise. A pleasure doing business with you.
Just to let you know that I got the book. Thanks a lot.
Fast delivery, excellent quality, fine seller
Delighted with the Folio copy of The Leopard By Guiseppe di Lampedusa. The condition was as stated and the price ( with postage ) excellent……am enjoying the read as we speak. Thank you for the very prompt delivery. Hope to do more business. We collect good Folio Society books.
We are happy to endorse your excellent service.
I have a Heron Books Collection, 1967 publication of Dostoevsky’s Crime and Punishment, from The Greatest Masterpieaces of Russian Literature series. Can you please tell me who the translator is, because it is not made clear in the book, and whether the same person translated The Brothers Karamazov? Thank you
Perfect seller and lovely item, thank you very much
Excellent item. As described. Very pleased. Recommended.
Excellent Speedy Service – Thanks
Lovely book, great service 🙂 thank you so very much.
Just as I expected and absolutely delighted. I will certainly use again with confidence.
Extremely quick and qualitative seller. Would buy again instantly.
Good quality, good service
Amazingly fast delivery.
Very Professional Service. The best place for your Folio Society books.
Very happy with my purchase and speedy delivery. Thank You.
Lovely item, exactly as described. Very happy.
Great service, thank you. Book arrived in beautiful condition, well packaged and in time for Christmas despite my later order!
Great communication; Very well packed; Amazing seller. Thank you so much!!!!!!!
A thoroughly enjoyable book. Great binding and presentation.Thank you
Great item as described. Thank you. Highly recommended.
Arrived fantastically quickly, really pleased with the book, many thanks
Good service and fast shipping
Item in incredibly good condition; packaged perfectly and arrived quickly 🙂
Great item. Well packed. Quickly delivered. Thank you
Excellent would use again
Lovely item from a lovely dealer. Top marks.
Purchased a selection of Agatha Christie books to complete a collection. Very swift delivery, perfectly packaged. I will enjoy reading them. Many thanks.
Perfect condition. As described.
Bought a copy of a treasured climbing book by the late Tom Weir, delivered very well wrapped to Tasmania. Great service
thank you
Bill
I purchased many Heron books bound by Hazell Watson and Viney Ltd. in the 70’s to read later.
I have just got around to reading two of them, Madam Bovary and Notre Dame. Both these books have cracked at the spine where the outside plastic joins the book cover. Although they have only been read once and very carefully, it does seem a shame that although the paper in wood-free the plastic covers are such a terrible quality and do not last one reading. Perhaps the plastic suffers from age hardening.
Yes, sadly this can happen to some books from this publisher. I have mentioned this in the Heron Books listings in my blog as it is something to look out for when purchasing pre-owned Heron Books.
Better than described. Would deal with this seller again
Superb condition and quick delivery, as always with this seller. Recommended.
Very good condition, very fast efficient service.
patricia-roll@Hotmail.co.uk
Hi, received the book voyage of the beagle .
It was in very fine condition very pleased with the book after receiving it within 48hrs of ordering excellent service.
Will order other books from you with confidence.
Kind regards
Patricia.
Well-packed, great communication, amazing service! Thank you!
Bought Tueday evening. Delivered Thursday morning.
Beautiful book, fast delivery, excellent seller, would recommend!
Arrived quickly in perfect condition, thanks
Everything as described – Thank you very much
Arrived quickly, condition as described, well protected. Excellent seller
Delighted with Book and service, well packaged and promptly despatched
Very Happy with my order. Honest seller!! Thank.you.
Very fast delivery, excellent packing, books as described, hope to buy more
Great condition as described and arrived promptly
Safe delivery of an item in perfect condition
Books arrived in good condition. Thank you for the excellent service you have given
Excellent quality, super fast delivery, thanks!
Item arrived on time and was in perfect condition. Very well packaged.
Received the book in perfect condition less than 24 hours after placing the order
Fantastic service, thanks
Excellent seller, books exactly as described, highly recommended, thank you.
Gorgeous item arrived a week earlier than estimated. thanks!
Book came quickly and safely, and in amazing condition. Much appreciated.
Lovely book, just what I wanted, wasn’t disapointed!
Best service I’ve ever received from a bookseller! My copy of The Gulag Archipelago (Folio Society edition) arrived the day after I ordered it, well packaged, in perfect condition and with a nice bookmark and thank you note. I’ll definitely be back! Thank you 🙂
Book arrived quickly and was well packed. Condition very good as described. Very happy.
Galsworthy arrived today. Nice set and quick transport, indeed. Bardzo dziękuję Tomasz (Poland)
Got my everyman book no 113. Ordered despatched and delivered with ease. Super service. This was my first experience of buying from your site. Very impressed. Cheers, Ron (Belfast)
As this was my first order, I just wanted to write and confirm safe receipt of this book – which is a lovely edition.
Many thanks for this and your very prompt and friendly service. When I have a little more time, I am looking forward to browsing through your stock-list.
Arrived promptly as described. Many thanks!
Exactly as described, well packed, prompt despatch. Thank you.
The Folio version of the Alexandra Quartet arrived promptly and in excellent condition. First rate service. Many thanks. I am sure that I shall be ordering further books from you.
Great book, in excellent condition, arrived swiftly and safely. Many thanks.
I am delighted with your service. My order (A New Commentary on Holy Scripture) arrived promptly and in immaculate condition given its age of some 90 years. It was well packaged and postage was free. The price was unbelievable. I cannot recommend this seller too highly.
We received our books today and wanted to thank you for your thoughtfulness and care in wrapping them so well.
The books are unscathed and beautiful. We do enjoy buying from you.
Super Fast Delivery, Very Well Packaged, Many Thanks 🙂
Fast dispatch, books arrived in Australia well within expected time frame and in perfect condition. Thank you so much!
Really nice, well packed, shipped immediately. thank you. recommended bookseller
Excellent. Very well packed and fast delivery. MANY THANKS!!!
Great Communication. Fast Shipping. Item as described. Great Seller!
Excellent books, reasonable price, well packed, very fast shipping to Germany! Thank you very much!
Wonderful, arrived quickly. Thank you 🙂
Really happy. Thank you.
You just sent a copy of Measure For Measure to me in Birmingham, I was going to make do with a battered cheap paperback. Delighted to get this so quickly for the afternoons workshop. Regards and thanks. 😎
Thank you, received as described and well packaged
Great service and fast shipping
Amazing book and the fastest delivery ever… Thank You
Lovely edition; perfectly packed so that it arrived as it left seller’s shelf.
Very fast delivery, Thanks from Germany!!! Very recommended!!!
Thank you for your prompt delivery of the Folio Society edition of Dostoyevsky’s ‘The Idiot’. I received it on Saturday, after ordering late on Thursday. Superb Service. Many Thanks
Book arrived in excellent time, exactly as advertised, thanks
Item arrived in excellent condition
Great service, fast dispatch, thank you
Book arrived yesterday – very happy to now have a complete collection. Thanks for your help.
Excellent communication, packaging and delivery
Nice books, professional seller, astonishingly fast shipping to USA. Thanks!
Excellent Folio book, as described. And, most important, very well packed.
Cannot be happier with the product, packaged great. Fast dispatch and delivery!
Exactly as described and well packed, thanks
I am extremely happy with the purchase. Thank you very much
In your list of Folio Society Limited Editions, the issue number for “the Duke’s Children” should be:
1,500 The Duke’s Children
480 The Duke’s Children (Hand bound to order)
The *total* issue was 1980 of which 480 were hand-bound
——————–
For “Romance of Alexander”, the total issue was 680
For Wind in the Willows Grahame, Kenneth – 1,000
For Leaves From A Psalter by W De Brailes – 480
Excellent folio book great packaging A+ seller
Delivery spot on, well packaged A*
Great seller, fast shipping – 5 stars!
Excellent quality item just as described
Prompt, well packed and as described. Thanks.
Superb little book, excellent condition, safely packaged, swiftly delivered. 5*!
First class reliable service. Very good to deal with.
Books in great condition and exactly as described. Delivery also very fast. Will definitely be ordering again.
Delighted with book. Intended as Christmas present but decided to keep!
Excellent Service – arrived next day – item exactly as described. Thank you
Thanks, book was carefully packaged and rapidly despatched.
v.fast del. – book like ‘new’ – packing superb (thks seller) – highly recommend
Lovely book . Thanks
Excellent book exactly as described. Quick shipment. Well packed. Pleased.
Excellent service, fast and reliable.
Great item, fast delivery, great packaging
Just as described. Highly recommend.
Wonderful service – book arrived swiftly and in perfectly described condition A+
Beautiful book. Thanks
ultra fast del. superb packing (thks seller) – item ‘like new’ – well chuffed 5*
Very nice transaction. Fine communication, great merchandise. Recommended!
Received the book today and I am over the moon with the quality and speedy delivery. Many thanks for your help and I will certainly keep in contact and hopefully complete the set in due course.
Very impressed with condition of the books, the next day delivery and extremely good packaging. I shall definitely be using this site again and would thoroughly recommend them.
Wonderful, a really beautiful book.
6/28/17: Just received my gorgeous set of Complete Folio Shakespeare and am very impressed! Ordered Sunday June 25th directly from the HCBooks webpage and received today June 28th in the States. The books are gorgeous and in condition as described. Was also delighted with the bonus items. This is my first time ordering from HCBooks and would definitely consider ordering from this bookshop again! Very happy to be adding this collection to my library. Thank you HCBooks!
Once more, books well packed and speedily delivered. This time, two unopened Folios – postage free (Folio would have charged £6.95). I cannot praise HCBOOKS enough, and the range of books is wonderful. The accuracy of the descriptions of the condition of books is exemplary.
Fast shipping, extremely well packaged and item as described. Thanks!
Excellent service. The book was sensibly packed and the turn around from order to delivery was very quick.
Ordered 2 books Thursday 14.00 hrs , books with me 13.00 Friday. Excellent packing, books better than description , this is excellent service , highly recommend many thanks
Andrew
I ordered the 4 volume folio edition of “Dance To The Music Of Time”, the books arrived very quickly and where in beautiful condition. Thank you for the excellent service.
I have now received two orders from this excellent bookseller. It is hard to believe that an order (for three books) placed in the early evening on Sunday 5th February was delivered this morning (Tuesday 7th), but it was! The book condition descriptions are completely accurate and prices are extremely competitive – with shipping included. I recommend HCBOOKS unreservedly.
Hard to find book in good condition. Next day delivery and robust packaging. I am very pleased.
I order a 1968 Folio Society copy of The Great Gatsby for my daughter’s 21st birthday (it’s her favorite book). I received dispatch confirmation within a couple of hours of ordering and it arrived the next day exactly as described, in near perfect condition, not bad for a book which is almost 50 years old! The book was very well packaged. An absolute pleasure to do business with, thank you.
Very happy with purchase The Diary Of A Village Shopkeeper by Thomas Turner, Folio Edition. The book is in mint condition. Very impressed with prompt service. Thanks
Rhys’ Wide Sargasso Sea has just arrived! Book in perfect state, with superb binding and case. Parcel arrived in Spain within ten days, which seems normal. All in order, impeccable service throughout. Many thanks.
Three Men in a Boat and The Riddle of the Sands, both Folio Society have just arrived very promptly and in excellent condition. Our previous copies were given as thank-yous for a wonderful American holiday but were much missed so needed replaced! Very happy to have found this website
The copy of Eric Newby – The Last Grain Race arrived this morning.
I am very pleased with the way the book was wrapped, the super speedy delivery and the excellent condition of the book. A very impressive service all round. Thank you so much. I will now browse your catalogue and hopefully find other books of interest.
Thank you for finding the missing books of my Agatha Christies collection!
Everything was perfect as the previous time.
I received my books in Belgium as promised in a really good state and on time.
Have a nice day!
Claire
So glad you liked the books. Charles
The book arrived in Slovenia yesterday and it is in perfect condition as described. Thanks a lot! 🙂 Tana
The book arrived exactly as described ( it looks like new ) and well packed for transit , it arrived very quickly too.I am very happy with my purchase . Thank you .
Always nice to hear about a fast and safe arrival. Thanks for your custom.
Books arrived in perfect condition as described. Only took 5 days from UK to Australia-faster than a local supplier. Thanks heaps.
Always nice to hear about a fast and safe arrival. Thanks for your custom.
I ordered the 8 book Heron set of The Forsyte Saga on the 31st Jan and it arrived on 2nd Feb – so well packaged and in pristine condition. I am delighted with the service and the books – thank you!
Hi! Today I received Persuasion from The Folio Society (2007), which is out of print. The book arrived nicely bubble-wraped and in the condition described on the website. I very much liked the service and will definitely continue browsing your web shop for other illustrated Austens. 🙂 Thank you, greetings from Ljubljana!
Many thanks for your kind comments, it is always nice to hear of another safe arrival.
The book I ordered arrived the following day. Was well packed and in perfect condition. I am extremely pleased with this seller. I am 21 books short of the literary heritage collection.I shall buy when I can afford!
Book arrived in the USA yesterday; v. pleased with my purchase!
My antiquarian book was ordered a few days ago online, and arrived here in Vancouver, Canada, within the same week. The book was perfectly wrapped so no damage there.
My communications with this seller have been exceptional
and overall, it is an outstanding transaction – I highly recommend this honest seller to any book lover! A+
Books ordered Monday Bank Holiday arrived Wednesday well packed and in very good condition Thank you
Thank you! My book arrived one day after it was ordered it is a first class copy. Super service!
The books have arrived in Germany today! Very pleased! Thank you!
Really pleased with the book, and it was beautifully packed. (I’ve had precious books before just chucked into a padded envelope and virtually left to the elements….) It’s great to meet a bookseller who appreciates that books are precious to the buyer. Many thanks. Good feedback left on Ebay.
the book ordered arrived within one working day. it was well packed and in splendid condition. one could not ask for a better service. in future when I am searching for a particular book my first port of call will be hcbooks online
Thanks for your attentive service and great care for the books being shipped. I was very surprised to have a rather bulky 40 volume set appear at my mailbox only 3 days later, 4000 miles away.
I have recently purchased Pamela, Vol 1 & 2, by Samuel Richardson. Although the total cost was a bit pricey (and the credit card company even had the audacity to charge a “Foreign Transaction Fee”), the final cost of $36.46 was worth it. The volumes are in excellent condition. I was wondering, are there any copies of the original publication available?
Many thanks for your purchase, I will add your request to my wants list and let you know when I find a copy.
Excellent service, ordered on Tuesday, arrived today, Thursday. Excellently packaged and just what I wanted. Thank you.
This is the second time that I purchased some books from Heron Publications. Charles Fedorowicz’s service was again compliant and supreme!! For future purchases I am definitely looking forward to working with him again!!
THANKS, CHARLES, FOR SUCH EXCELLENT SERVICES!!
I am very pleased with your speedy, efficient service and delighted with the books. They were as described and beautifully packed. Prior to purchase, all my enquiries were dealt with in a friendly and prompt manner. I would highly recommend your company to anyone looking for difficult to come by old editions of quality books. Thank-you so much for your care in assisting me with this order. I hope to deal with you again in the future.
Helen
Briliant service what else can I say .
The books arrived in good order and condition today. Very well packed.
Many thanks for your prompt and efficient service.
Hi Just received the Heron set of Maugham’s Complete Works. Perfect service, beautiful set, one happy customer. Many, many thanks!
LOL!!! Ohh, Charles;That is funny!!
Alex
Recently I contacted customer sales for a book that was missing from my Wilbur Smith collection [ Edito Service]. His reply was very friendly and accommodating. I was very, very impressed by his speedy service, and am definitely looking forward to deal with him in the near future!!
Alex
Thanks for the feedback, it is always good to know that Canada Mail are delivering again.
I ordered the Dickens collection yesterday and it arrived today which is excellent as it came from the main land to Northern Ireland. I have to say the gentleman I spoke to was extremely helpful. The books were very well wrapped. I would have no problem in highly recommending this company to anyone looking for these type of books. A pleasure to deal with.
Received my Maugham yesterday, safe and sound.
Excellent service or, as we say in Dutch, hij was voor zijn roodkoperen.
Thanks.
Books received today, excellent packaging and superb condition. These complete my collection, have been searching for them for a long time before discovering you.
Many many thanks
My book arrived today, as you say, carefully packed. Very efficient and excellent service. Thank you. P. Crawford
I ordered some books from this website, having come across it through eBay.
There were some problems with the delivery going to the wrong address, which Charles was quick to rectify in a courteous, efficient manner.
I shall definitely be a regular visitor in future.
Many thanks.
Thank you for your excellent service.
I had this book as a child and loved the stories and the illustrations. I have been looking for a copy for years but I couldn’t remember the author or of course the publisher. I have visited every book shop wherever I have visited. Tried to track it down on line, but until I saw yours, I had almost given up. Of course now I know the illustrator and publisher there are quite a few on line references to it
I am so happy to turn the pages again and remember the magic and escapism that this book brought to a pretty impoverished child just after the last war. We didn’t have many toys so books and the Somerset countryside were my world.
Thank you for helping an elderly Lady re-live that simple wonder in this mad electronic world.
Prompt and efficient service. Seller was responsive and most helpful.
On a whim yesterday, quite late in the afternoon, I ordered a book from Charles and was most impressed to receive it today, beautifully packed for the post and exactly as described. I am most impressed by this efficient service and will certainly try to use it again.
An ideal transaction on a very carefully described book (“Our Mutual Friend” by Dickens in a pristine 1st printing). Communications were courteous and timely. I look forward to future purchases!
Great value books with a courteous and efficent service.
10 volume collection of Heron books posted to Thailand arrived in less than a week. All books in perfect condition. I highly recommend this excellent seller.
Purchased a first edition of Charles Dickens’ The Life of Our Lord. Book arrived from overseas in time suggested. Item is beautifully cared for and in very good condition. I will use your store again when the need arises. Thank you for your prompt service and response to my earlier email. Very professional and courteous. P.S. My daughter is thrilled with her acquisition.
Many thanks for your kind comments and for letting me know the book has finally cleared US Customs.
Got my kipling order,good delivery good set of books apart from one with a dodgy spine. But overall no problems.
Please let me know which volume had the dodgy spine and I will look out for a replacement for you.
Many thanks for the Steinbeck collection, received this morning in excellent condition. I’m most impressed with the quality and speed of your service!
Thanks for your comments, very surprised and pleased to see delivery to Germany in just 2 days I must congratulate my carrier.
Impeccable service and excellent contact. I received my 39 books in Belgium the day after my order. The books were packed like treasures. Thank you very much!
Thank you for your lovely comments – Charles
been looking for this book for a few years-and here it was!Excellent comms,immed desp,and very well packed-and book in wonderful condition as described,and with all colour plates intact.Highly recommended seller.Many many thanks 🙂
Wonderful book, was delivered next day. Excellent packaging. Charles is very helpful. I will definitely be bookmarking the site and recommending to people I know. Thank you again charles 🙂
Just received the R.L.Stevenson collection. Wonderful books. a service, as usual second to none.
A few days ago, after a long, long search for a particular book, I came across http://www.hcbooksonline.com and gave it a whirl. To my utter amazement there it was. I immediately phoned the owner, Charles, and had an extremely pleasant chat with him, and indeed, he informed me he had the book. A few exchanged details and the very next day the book arrived. In a world full of daily bad news and cause to gripe and moan about things that constantly go wrong, Charles and his hcbooksonline are the long longed for breath of fresh air.
I have no doubt I shall be trawling through his pages in the hope I’ll be phoning him again. Charles, thank you so much for the most utterly wonderful service and of course, my lovely book. Wishing you and your friends and colleagues all the very best, Maurice Pledger.
Many thanks for your lovely comments.
Thank you for your timely dispatch of a much sought after, less well known book. It arrived in an excellent condition and was exactly as the seller described it.
I am very pleased with not just the book, but also the high value service.
Thank you
The book arrived promptly and safely, packaged carefully. It was as honestly described.
Excellent service indeed! I agree with the other comments that it was a pleasure to discover this web-site and I have no doubt I shall return again and again.
Heaven on a stick!
I am very interested in a complete Heron collection of Agatha Christie should you come across one.
Many thanks for your feedback, please keep looking at my website, the Agatha Christie collection is coming soon.
Very pleased with the book(s). five star rating, for quality,
speed of service, and perception of customer needs.
I recently ordered The Agatha Christie Thriller Collection 40 Vols to be sent to Switzerland. I was surprised by the prompt delivery, very careful packing and accurate communication as far as the processing of the order was at any moment. Great Service! I can highly recommend to order books through this online shop.
A pleasure to deal with – wish I could afford EVERYTHING!
Ordered book (The Ruin of Sir Walter Scott) midday. Delivered following morning. Good service.
Just recently I received a book that was hard to get, namely “When the Lion feeds” provided by EDITO-SERVICE of the Wilbur Smith collection [at the time they published only a certain amount of his books. Edito-Service published other works by other authors as well]. A few times I’ve searched for this publication over the internet to no avail. Thanks to Charles & HCBooks he made it available and his response and service was quite expeditious. He stated accurately that the book was in very good condition,and his replies were honest: I’m very very pleased about the book and was not deceived by it’s condition, in fact I was more than pleased by it’s condition. If ever there are other special publications that I would like to obtain but can’t,then I know whom to contact.
THANKS CHARLES,
Alex
Glad to help Alex, many thanks for your order. Charles
Love the website and the invitation to email with a specific book request – but darned if I can find an email contact… this is the best I can do! I’m looking for just Vol. I of Pickwick Papers Heron Centennial Edition. Thank you!
Barbara
Hi Barbara, Sorry to hear of your little difficulty, if you click on Contact Us on the Left Hand Side of my Home Page you should find;
You can reach us by email at: sales@hcbooksonline.com
Recently I bought a set of books written by Winston Churchll, the history of the english speaking people, chartwell edition via ebay.
I received the books quickly and they are in very good condition. I am very happy with this purchase.
I got exactly what I wanted – the complete Short Stories of W. Somerset Maugham – and it wasn’t easy. Between my clumsiness with numbers when trying to fill out the purchase forms, and the bull-headedness of my credit card company that required three attempts to clear the purchase, Charles was patient and helpful every step of the way. Now I’ve got my treasure out here in the Mohave Desert. I so appreciate the time and effort it took for the set to get here.
Sooooo excited to receive the amazing copies of Pride and Prejudice and two of Shakespeare’s plays. The prompt arrival (to Australia!!) and the careful packaging have greatly impressed me. Can’t tell you how excited I was when these packages arrived. Prices also really good. My new favourite on-line store 🙂
Excellent service, polite and reliable. Books arrived very well wrapped. Goes to a lot of trouble to satisfy customers.
I have to agree with other posts – your service is excellent in every respect: goods as described, very prompt dispatch, impeccably packed. What more could one ask?
Hi would love to commend you on your service. From initial contact to receiving my books was excellent. Polite, fast, reliable, and prompt. Could not ask for more. Thank you.
i just purchased the 12 volume set of books written by winston churchill during his time as prime minister in the war. this volume came exceptionally well packaged so there was no way they could be damaged. the seller was completely honest about the condition of the books which do display some VERY SMALL signs of wear and tear which is expected. a lovely volume which i will definitely enjoy reading and i definitely recommend them 😀
I was most impressed by the excellent service. The set of books was very reasonably priced (with postage included), the packing protected them very well, and they arrived with startling promptitude, delivered by a friendly courier. Altogether a most pleasant experience (unlike some online purchases I could mention).
I was trying to find a good home for a set of books and for them to be purchased at a reasonable price. I found just the right home with Charles. Selling my books to Charles was a pleasure – he is knowledgeable, polite and very efficient.
Totally recommend doing business with Charles – I certainly would not hesitate to do so again.
I am very pleased. Apart from obtaining a set of elusive French books I had been trying to find for some time, I was delighted to obtain them at such a reasonable price, in a good condition, making allowance for their age, and delivered so promptly. I will be browsing again!
Charles&Hc books are reliable,efficient&suppliers of goodquality books!Thanku for sorting out my Dickens Editions that I had been after for so long.This is one site that I would recommend to anyone whose interested in literature.They aim to please&thats exactly what they do.Also,the books were packaged so well it was an impossibility for them to be damaged in transit,very reassuring. Fair prices&alove&respect for the written word&the glorious book,that’ll do for me.
Books arrived in fine condition. What an interesting packaging method so the Post Office can’t bash the corners. Thank you for all your efforts in finding these volumes for me. They are in fine condition to match my set and look great in their new home. Your service is indeed excellent and your communications photographic descriptions great. Thoroughly recommend your company to others. What a pity we have to pay the post office such a high price. Your price was fine but theirs was exhorbitant.
Excellent service. The book arrived as agreed and communications on progress and payment was timely, accurate and efficient. I also really like the website itself. Very informative and thorough. A very professional set up.
My book arrived as described & in excellent condition. Very pleased. Thanks.
I’ve really appreciated everything about my purchase.From the early communications,to the final act of purhase everything has been excellent: book’s description accurate to the details,prompt answers to whatever questions I’ve put about,immediate posting with very surprinsingly low cost and arrival in a very short period of time .A bookseller to be vividly recommended whose web site is bound to suffer my many visits.
Excellent service! No sooner had I ordered than the book had arrived. Congratulations to you and the Post Office, and in making a comment have discovered bibliophile bliss in your web site.
Excellent service from start to finish! I agree with all the comments re packaging etc.
The book arrived within 48 hours of ordering and was exactly as described. The packaging was excellent, so the book was in perfect condition. I continue to be delighted with the selection and service of HC Books Online.
As the customer in Canada , I have also very recently (yesterday) received the Heron 40 Vol. Agatha Christie Thriller Collection from HC Books online.com
The books were packed in the same careful way as described above , and the seller’s description of the books was almost correct , in VG condition he stated – I would rather say in MINT or nearly mint condition , so I am very happy with the purchase indeed…
Charles is obviously a very reliable dealer who loves books and care much about his customers. I can say this for certain because when there occurred a minor problem with the norwegian carrier (WHICH WAS ENTIRELY MY OWN STUPID FAULT!) , with Charles’ great help and outstanding service – minded attitude it was rather quickly solved , and very soon the books were delivered straight to my door…
As we say in norwegian : ‘Tusen takk skal du ha , Charles’! .. I will surely enjoy the wonderful books…
Best regards , Bjorn
I recently received the beautiful 40-volume collection of Agatha Christie mystrery novels. I am very pleased with both the quality of the books and the speed of delivery. The order was shipped on a Monday from UK and received in our small, remote, northern town in British Columbia, Canada, on the Thursday. That is amazing service. I asked for the books to be packaged well and they were. Every book or pair of books individually wrapped in bubble wrap and the carton was securely sealed. Thank you so much for such excellent service. I will not hesitate to order from HCBOOKS online again.
Swift and professional, book just as described, which was immaculate and as new. Perfect, many thanks!
Exactly as described,
Great Books and Service
The package arrived within one week (to Germany).
All books (The complete Alistair MacLean Heron Collection) are as described in perfect condition. Thank you very much!
great service and beautiful books – thank you
I emailed Charles on Sunday about some Agatha Christie books to complete my collection, by Thursday I was opening the parcel. The responses to my emails were always prompt and the books arrived very well packaged and in wonderful condition and at a very good price. Altogether a superb service.
I will certainly use this company again and recommend it to my friends.
My order just arrived, (Dickens, Christmas stories 2 vols). Beautiful books in first class condition. Packing was excellent. Many thanks for a great service.
And so…I have just ordered 2 more books from HC BOOKS!They were waiting for me when I came back from a rambling holiday in Brittany: I waited till last night to open the carefully wrapped parcel as I wanted to get rid of the coming-back-from-a holiday-chores first and be fully settled to enjoy the first glance in front of a log fire!
N°1 is a very good edition of Robinson Crusoe that was published in 1841: although the pattern on the cover is a bit faded and the binding had to be strengthened, the book is in good condition and the illustrations after Grandville are just great!
N°2 is a late 19th century copy of the Vicar of Wakefield: It is in very good condition and the leafy pattern on the cover is beautiful!
I look forward to reading these two beautifully illustrated books once I have finished reading my current paperback (Toast by Nigel Slate).
Thank you to HC BOOKS for being such a reliable company! I have this feeling I might become a regular customer…
Have just purchased “THE BUCHANAN PORTFOLIO OF DICKENS CHARACTERS” absolutely over the moon with it – service all round was impeccable and communication second to none – will definitely do business again.
i was very pleased when i recieved my charles dickins book pickwick papers, it was an old copy 1931, i love books old or new and was impressed the speedy dispatch of this book . thank you
Received the centenary set of Dickens full works last week. I am completely delighted with the quality size and condition of the books. I have already started to read them.
The packaging was excellent and all arrived in perfect order.
Many thanks, William Boyle.
I recently ordered a complete set of Charles Dickens books and they came in two days to my home. I was so impressed with the service. I also had questions prior to ordering and Charles has great customer service skills and handled all my concerns immediately. I will recommend this to all my friends and family. Thank you again Charles for the great service and for your speedy response. I will be ordering books again from your website.
I received my books(the complete works of Charles Dickens) very promptly although I live in France. The contact with the firm was easy and the web information was more than correct: these books are in a very good condition!The packaging had been done very carefully.
I will without any doubt keep an eye on the lists of books offered by this reliable company.
I ordered The Complete Works of Charles Dickens and was pleased not only with the quality of the books but also the speed of the despatch. Excellent service and hcbooksonline will be my first port of call when I’m shopping for books again. Highly recommended.
Ordered set DICKENS.
Desciption = Very good
Actually = EXCELLENT
VERY PLEASED.
Colin
I ordered my books (18 volumes)on Monday, recieved in the U.S.A. by Friday of that week. I am absolutely delighted with the service,the product and Charles was extremely helpful guding me through the transaction. I look forward to future purchases.
Very happy with purchase, books packaged very well and arrived in record time, thank you
Fantastic service! Ordered on Saturday evening and book arrived on Monday. Professionally wrapped and a much nicer book than I had expected. Thank you.
Incredible service. Placed the order on Oct. 7th, and recieved it in Calgary Alberta, Canada on the 13th. The book was exactly as described, and will make an excellent christmas gift for our daughter. Thank you very much.
Always a privilege to do business with HCBOOKSonline.
Pleased with my purchase.
Just received my set of Shakespeare which I ordered from you which I absolutely love, well packaged and in good condition, and at a fair price! I’ve now ordered a Dickens collection which I am eagerly awaiting and have my eye on another little something for a friend. Fantastic site, fantastic books!
The books (a set of Dickens) came extremely well packed: copies were wrapped either individually or in pairs. The condition of the books was exactly as described (very good). Furthermore, we had just missed out on another set, and were notified immediately about the availability of this set. All in all, a very satisfactory trasaction. Thank you!
I ordered a hard-to-find book from HC Books even though I live in the USA, in northern Virginia. When they offered to send it Air Mail, I requested the slower & cheaper land mail. While this delayed delivery by a couple of weeks, I was absolutely delighted when the book arrived, in flawless condition. Outstanding care and service.
Nice book, well packed and quickly dispatched
I am very happy with getting this scarce book and the speedy service.
I am delighted with my 1st edition Plain Words by Sir Ernest Gowers. It arrived promptly and in exactly the condition described on the website.
As a copywriter, I have a current working copy of the book, but this 1st edition is now a treasured possession – and at such a sensible price. Thanks.
Excellent and efficient service – very pleased and would recommend to others.
Received my order for Livingstone’ Dictionary for Nurses today. Excellent service and would use HCBOOKS on line
for future orders of other books.
Ordering was easy; delivery was as expected and in good order. Book’s condition was as advertised.
I wish the Web site had some sort of indicator about the exchange rate; it was a bit of a surprise . . .
All in all, very good.
Payment is by Credit Card and at their prevailing rates so the exchange rate is outside of my control and will vary depending on the card used. The best way to avoid surprises is to check with your card company before purchase
I found a book i had been searching for for years.
It was in excellent condition and arrived in a flash.
HC books is in my fav list now.
I just purchased the complete set of Daphne du Maurier. The books arrived quickly and were well packaged. I was really impressed with not having to pay for postage! Cannot fault the service, it was excellent. Many Thanks
I am very satisfied with HCBooks online and with my recent copy of Wellington in the Peninsula (Jac Weller).
Ian Temperley
Present was for my grandson on his 21st birthday. The book arrived and he tells me he was most impressed with it.
Thanks very much. It’s just a pity that I have not been able to see it yet so can not comment further.
My two Walter Scott novels were deliverd promptly and well packaged and exactly as described – many thanks
The three volumes of Asian Drama by Gunnar Myrdal, which I ordered on Saturday 2nd April, arrived on Wednesday 6th morning by post. The books were in exactly the same condition as described on your website. Thank you very much for your excellent service. I have noted that on your website you have a very good collection of great English authors like William Shakespeare and Charles Dickens, just to mention two. In addition, you have a collection of rare and valuable religious and historical works. In the future I’ll not hesitate to buy from you.
Best wishes
Benedict
I recently ordered a copy of Ivanhoe to add to my growing collection. The service was prompt, efficient and the book arrived in the condition described. I will order from this website again.
Good prompt and reliable service – took a short time to deliver to South Africa – thank you very much.
very efficient the book arrived within 2 days and was in the condition as it was described
Thanks the book you sent me was in great condition, and I am enjoying reading it. I will come back to you again. I will also recomend you. Thanks Mags
I received my book, ‘Westward Ho Charles Kingsley George Harrap 1927’ as promised by next day collection. The book was JUST as it was described, if not better. The service was great and the book was excellently packed and arrived completely undamaged. More to the point my son just LOVED it. It was a birthday present for him. He is currently serving as an officer in the merchant navy and the theme was not lost on him.
Many thanks
Kind regards
Warwick
The order was processed promptly with a potential problem with Paypal stripping out delivery instructions being detected & corrected. Delivery was on time. I would definitely use HCBooks again.
I was searching for months for a particular book by Ralph Waldo Trine and was thrilled to have finally found it with hcbooksonline. The service, effort and consideration to get this book delivered immediately to the U.S. was outstanding. From my experience I would highly recommend this company. Thank you!
A Student at Arms is quite a rare book but I was delighted when I found it on your website at such a reasonable price. If I need another hard-to-get book I’ll be straight back.
I’ve just received from you the Novels of Yen-Ching by Daniele Vare. The parcel arrived beautifully wrapped and the book inside is in very good condition – better than your original description I felt. Thank you; I’m so pleased. I’ve now registered on your website and will come back to you for other books in future.
I recently ordered a complete set of Dickens’ novels from hcbooksonline and I was very pleased with both the quality of the books (which was exactly as described) and the whole service which was first class. Would have no hesitation in ordering again from this website.